Microsoft Dynamics CRM Business Analyst

With 50 years' experience in technology, Datacom has grown to be one of Asia Pacific's leading locally-owned IT-based service providers. We operate across New Zealand, Australia, Malaysia and the Philippines employing over 4,700 talented professionals across 27 offices. Privately owned, our culture is shaped by autonomy, collaboration, agility and speed. And because we're continually sharpening our skills at the leading edge of technology, our future looks bright together.
   
Due to growth, Datacom Systems are seeking expressions of interest from Dynamics CRM Business Analysts who would be interested in joining our Software Solutions team either on a permanent or contractual basis. In this role you will be responsible for supporting one of our government customers. Working with them, you will act as a point of contact to assist the business in analysing the requirements that are needed.
   
Responsibilities:

• Participating in every aspect of the solution implementation from analysing customer's business requirements to configuring the application to meet the customer's needs
• Conduct workshops and training sessions
• Provide in-depth knowledge of the Microsoft application and evaluate client business processes against the standard functionality
• Be responsible for configuring and customising the application to achieve the customer's business requirements
• Work with business teams, developers and architects to gather and understand and detail functional requirements
• Develop functional design documentation 

• Minimum 3  years of hands on MS Dynamics CRM (must have)
• Ability to analyse and understand business problems
• Experience in complex environments preferably in the professional services field
• Superior interpersonal communication skills
• A commitment to excellence
• Strong competency in basic Microsoft office applications