Through our three Queensland datacentre sites, we provide managed, semi-managed and non-managed hosting services. Managed services can include datacentre configuration and asset management via defined ITIL processes, change control via defined ITIL processes, 24/7 environment monitoring, alerting and reporting, and 99.95% availability service levels.
The three leased datacentres include the Polaris datacentre in Springfield Lakes, Fujitsu datacentre in Eight Mile Planes and DC3 data centre in Fortitude Valley. All of these datacentre sites deliver:
- Secure and reliable data centre floor space
- Carrier-neutral connectivity
- 24-hour facility management
- Infrastructure supported by redundant and failover systems
- 24/7 access for authorised personnel
- Diverse internal and external cable pathways
- 24/7 onsite security controls
- Remote hands and support hotline staffed 24/7 by site operators