With 50 years' experience in technology, Datacom has grown to be one of Asia Pacific's leading locally-owned IT-based service providers. We operate across New Zealand, Australia, Malaysia and the Philippines employing over 4,700 talented professionals across 27 offices. Privately owned, our culture is shaped by autonomy, collaboration, agility and speed. And because we're continually sharpening our skills at the leading edge of technology, our future looks bright together.
Our national Intranet team are currently embarking on an exciting digital journey. With a recently restructured department, they currently require the skills of a mature and enthusiastic Content Advisor to assist them with achieving their goals. In this newly created position, you will be a champion for, and the driver of, the uptake of the consistent use of collaboration tools across Datacom. You will support the teams ‘One Datacom’ vision and enable sharing of knowledge and capability across the business.
The duties of the Content Advisor role include but are not limited to:
- Liaising with Content Authors to produce content that supports the intranet, digital workplace vision and wider organisational goals
- Undertaking annual intranet content review and reporting findings
- Planning and supporting content migration
- Undertaking search optimisation
- Providing training on collaboration tools to Datacom employees across the group
- Providing advice and technical support to Content Authors and Content Owners; and
- Other adhoc duties including minute taking and monthly reporting.
The ideal candidate will possess the following skills and experience:
- At least 2 years’ experience in the IT and Technology industry with proven experience in digital content management
- Proven skills in project management
- The ability to be analytical and turn a business problem into a solution
- Strong attention to detail
- Experience with the application of industry best practice into the workplace; and
- Relevant tertiary qualifications in business, systems, change management, information management or IT.
Ideally, they will also have experience with:
- Writing for the internet
- Applying change management methodologies; and
- Utilising SharePoint CMS and Office 365.
This is an exciting growth opportunity for someone that that is looking to take the next step in their career and really make their mark. Whilst you will be amply supported by an experienced manager, this is a highly autonomous role where you will need to be self-managed. There will also be frequent travel between our offices (nationally and internationally) and you will be responsible for fostering effective working relationships with senior leaders across our business.
Our Brisbane Datacom office offers a fantastic working environment. Centrally located in a unique heritage listed building in Ann St, Fortitude Valley we are close to public transport so commuting to work won't be a problem. Our workplace culture is friendly yet professional and we continuously strive to ensure that every employee feels valued. Our staff enjoy a variety of benefits including a fully stocked kitchen, free fruit, state of the art coffee machine, break out room, casual Friday's and an active social club. With a prominent Corporate Social Responsibility program in place, we also offer all staff access to volunteer days.
If this role is of interest to you, please submit your resume and cover letter outlining how you have previously demonstrated your commitment to outstanding customer service. Applications are due COB Friday 21 June 2017.
Candidates must have valid work rights and undergo a police background check to be considered for this role.