Storage Engineer

  • Excellent Team environment
  • Dynamic, positive environment
  • Fixed term contract – 12 months contract 

With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia’s largest professional IT services companies. Datacom has extensive expertise in the operation of data centres, the provision of IT vices, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions. Datacom is committed to hiring, developing and promoting diverse talent. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced work environment.

This permanent position offers the opportunity to demonstrate your skills and to realise your potential. There is a high level of customer contact therefore sound verbal communication and documentation skills are essential. The Storage Engineer role is to provide our customer base with complex technical maintenance and support services

Role Responsibilities:

  • ITIL incident, problem and change processes
  • Support Storage Infrastructure (including installation, configuration, upgrade, patching, and maintenance & monitoring).
  • Perform upgrades on applicable hardware, OS and software
  • Design & implement system security standards, system backup procedures, and other recovery processes in accordance with the company's compliance, disaster recovery and business continuity plans.

·         Identify gaps in existing service delivery for relevant technologies and initiate and drive SIP to address the gaps.

  • Develop effective working relationships with other members of the team to ensure the best team outcome.
  • Liaise directly with team members, clients or other third parties to obtain required information or decisions.
  • Perform work after-hours where required

Skills required:

  • High level of initiative, time management and self-confidence along with strong verbal and written communication skills is important.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of solutions, conclusions or approaches to problems
  • Skills in communicating effectively orally and in written format
  • Able to work autonomously with minimal supervision or with a team
  • Experience with storage trend reporting
  • Experience in storage related technologies such as replication, deduplication, snaps, and hierarchical storage
  • SAN reporting tools, HP Storage Essential, SSSU, HP Systems Insight /manager,Brocade SAN health/surfer
  • Experience with SAN storage monitoring/management software
  • Experience configuring and supporting of large enterprise SAN
  • Ability to prioritise tasks
  • Configuration of SAN and NAS components, including, but not limited to EMC Unity, HP 3PAR, NetApp, IBM V7000, QNAP, PowerPath and system Host Bus Adapters (HBA).
  • Ability to research and articulate recommended solutions and technology
  • Must be a team player and be able to follow processes and procedures

This role will make you part of a successful growing company with career potential and a professional environment that will engage and inspire you.

All applications will be handled in strictest confidence. If this sounds like you, please APPLY by responding to this advert

Only shortlisted candidates will be contacted.

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