The business operates four PE extrusion lines in its Hamilton-based plant and has sales and distribution offices in Auckland, Wellington and Christchurch, servicing contractors, local bodies and other key customer groups.
The Challenge
Asmuss, an existing customer of our bureau-based payroll service, EasiPay, acquired PWS Water Systems and inherited 38 new employees.
The company wanted to get the new people onto EasiPay before the next pay run, just six days after the acquisition. This tight timeframe allowed little room for testing or ‘settling in’ the new system for payroll staff, particularly when they hadn’t ever used the email payslip feature which was necessary to centralise the pay system for the other offices nationally.
The Datacom Difference
A six-day implementation requires very close teamwork to iron out any teething issues. Open communication is key. Asmuss were prompt in providing the required employee data and during the implementation we made sure all their queries were answered quickly and comprehensively. They had clear visibility on every step and function.
Implementation was on time and within budget. The company has especially enjoyed how easy and quick EasiPay is to use, particularly the email payslip feature when needing to make corrections (reversal and adjustments). This has enabled Asmuss to train others as back up for when the administration person is on leave.
“With only a week’s notice, all the Datacom staff we worked with were extremely helpful and professional and went above and beyond to achieve a successful first pay run yesterday."
Marita Ansell, Accounting Manager - Asmuss Water Systems