People and businesses expect to be able to interact digitally with Government just as they do with private sector organisations. Customers and employees want a personalised, seamless experience, no matter what the device or access method. Government organisations must digitally transform to meet these demands.
ITMaaS (IT Management as a Service) gets you on the road toward digital transformation, quickly. Covering the end to end provision of ICT services and cross functional disciplines, ITMaaS allows you to maintain quality IT services (“keeping the lights on”), while decreasing costs and freeing teams up to focus more on the Department’s business needs and requirement for innovation.
ITSS.1804 is the pre-qualified panel arrangement for Qld Government entities. Datacom were the first organisation to be appointed to the panel and are already successfully providing services under the agreement to the Department of Premiers and Cabinet.
Datacom have a mature and proven ITMaaS catalogue with thousands of “as a Service” items covering any or all of the 9 Service Towers as shown in the ITMaaS diagram to the right.
Delivering ITMaaS services today:
Department of the Premier and Cabinet
Department of State Development, Infrastructure, Manufacturing and Planning
Office of the Information Commissioner
Trade and Investment Queensland Australia
Standard existing QITC contract templates, ready to go
Dedicated Queensland service desk, backed by 24/7 overflow to other states
WoG discount structure means the more agencies that come onboard the greater the discount that is shared to all agencies
“MoG Friendly” to change with you, means flexibility and management of costs on a monthly basis
Wherever you fall in the digital journey, Datacom can support you – we have a model for Digital Transformation
We offer services across the whole IT and digital eco-system from Service desk, EUC services & Cloud services (whether public or private) through to Conversational AI assistance.
We put your customer or employee at the heart of our solution
We have real local know-how and know-who, at scale across Australia and New Zealand
We have over 200 people in Brisbane and are backed by over 6,500 talented people across the region
We’re genuine people, making real change happen – we’re currently saving lives, protecting borders, working with Smart Cities and providing uninterrupted Utility Services
We’ve been around for over 50 years and are true system integrators with a uniquely broad range of capabilities – we advise, plan, build and operate
Datacom is your strategic partner, looking at what you need now and into the future.
Across Australia and New Zealand Government partners include:
Australian Tax Office, Department of Health (Federal)
Australian Competition and Consumer Commission
Australian Department of Home Affairs, IP Australia
Department of the Environment & Energy, NHMRC
Australian Criminal Intelligence Commission
Australian Pharmacy Council, Federal Courts of Australia
MBIE, NZ Customs Service, ACC, Ministry of Education
NZ Defence Force, RBNZ, the Parliamentary Service
Land Information NZ, Inland Revenue
Ministry for Social Development, Ministry of Justice
NZ Post, Dept of Internal Affairs, Housing NZ
Ministry for the Environment, Health Partners NZ, EPA