The Challenge
Ellice Tanner Hart needed to provide their lawyers with greater work flexibility, in and out of the office. They also wanted to be able to produce documentation on the spot while on site with customers.
Furthermore, critical business applications like Dictation, Infinity Law and LandOnline were unproven in a cloud environment, and the existing IT infrastructure made the organisation’s flexibility and mobility goals impossible to achieve.
The Datacom Difference
Datacom’s Limelite platform is built, supported, hosted and managed locally, and provides customers the scalability and flexibility advantages of a full cloud-based IT solution without the issues associated with offshore provisioning.
We carried out a rapid, seamless migration to the new platform over a weekend to ensure no outage for the business. Staff left work Friday working on one IT platform, and returned on Monday to another. We then provided on-site support to ensure staff were up and running quickly and to assist with any queries.
Staff saw immediate benefits. The old servers had been slow, unreliable and outpaced by the growth and demands of the business. On the Limelite platform, staff were now able to visit clients and produce documentation while mobile. The two offices were connected, remote work was possible, file storage was no longer an issue and all of the core applications, including Infinity Law and LandOnline, worked perfectly. Dictation software was running across both sites for the first time since it was purchased.
"The team at Datacom make you feel that the smooth sailing of your business is as important to them as it is to you."
Jayde Kenny, Practice Manager - Ellice Tanner Hart