This role will see you at the hub of all support activities; ensuring the team delivers quality services to meet the expectation and contractual requirement of the clients we support.
Some of your responsibilities will be:
- Team management and development, including coaching and mentoring
- Contributing technical leadership within the BAU team
- Developing and maintaining positive relationships both internally and externally
- Contributing to internal process improvement and initiatives
- Client engagement (where relevant)
- Performance / process improvement
Given this role is still hands-on, you will still be working at the technical coalface. The environments you’ll be supporting are enterprise level so we are looking for someone with a solid base of technical skills. With specific expertise in Citrix and potentially VMware Horizon, will be beneficial.
Our wish list:
- Passion and enthusiasm for leading and developing a high performing team
- A positive attitude and a desire to help get things done
- Ability to work with all levels across our organisation
- A broad understanding of Wintel technologies
- Strong analytical and conceptual abilities
- Strong communication skills
- Customer focused
- Excellent analysis and problem solving skills
This role will require you to participate in an on-call roster. Given the nature of the environments we support you’ll also need to pass NZ government security clearances.
What’s in it for you?
- A real commitment to your career development and the opportunity to move internally as you develop
- A steady stream of interesting work, supporting diverse clients
- A genuinely supportive and people- focused internal culture
- Longevity and stability - we have been around for 50+ years; we’re still Kiwi owned and we’re still growing and going strong
- Stable and strong leadership and high quality peers to learn from and work with
- Insurance benefits for you and your family as part of your salary package
Please apply online If you want to talk to us about this role please call us on (04) 472 3386. All applications will be treated in the strictest confidence.