The PureCloudSM platform takes an innovative new approach to contact center software: moving from the monolithic layered system of the past to one of stateless, independently load-balanced microservices. That not only gives PureCloud unsurpassed reliability, it means you can get the latest functionality at the click of a button.
PureCloud Engage, our cloud contact centre, builds on the strength of the platform to provide:
- Omnichannel Routing
- Speech-enabled Interactive Voice Response
- Outbound Campaign Management
- Recording and Quality Management
- Built-in CRM Integrations
Let us show you…
Join Datacom and Interactive Intelligence for our free PureCloud Partner Kick-Off breakfast, 9am-11am, Wednesday 27th April, Kuala Lumpur to learn more about the PureCloud platform and how it can support your customer engagement strategy.
Please RSVP to and reference the event date and time in the body of the email. Places are highly limited and will be dealt with on a first come, first serve basis.